Privacy Policy
Introduction
Fenrir Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and applications, including the Gungnir Trading Platform.
By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
When you register for our services or authenticate using third-party providers, we may collect:
- Email address
- Full name
- Profile picture (if provided by authentication provider)
- Username
Authentication Data
When you authenticate using third-party providers (Google, Facebook, Apple), we receive:
- Authentication tokens (securely hashed and stored)
- Provider-specific user identifiers
- Basic profile information shared by the provider
Technical Information
We automatically collect certain technical information:
- IP address
- Device information (user agent)
- Session data
- Login timestamps
How We Use Your Information
We use the information we collect to:
- Create and manage your user account
- Authenticate your identity and provide secure access to our services
- Communicate with you about your account and our services
- Improve our services and user experience
- Detect and prevent fraud and security issues
- Comply with legal obligations
How We Store and Protect Your Information
We implement industry-standard security measures to protect your personal information:
- Data is stored in secure, encrypted databases (PostgreSQL with Azure infrastructure)
- Authentication tokens are securely hashed using industry-standard algorithms
- Sensitive credentials are stored in Azure Key Vault
- All data transmission uses HTTPS encryption
- Access to user data is restricted to authorized personnel only
- Regular security audits and updates are performed
Third-Party Authentication Providers
We offer authentication through third-party providers (Google, Facebook, Apple). When you use these services:
- You are subject to the privacy policies of those providers
- We only receive information you authorize the provider to share
- You can revoke our access through your provider's account settings
- We do not store your provider passwords
Please review the privacy policies of these providers:
- Google: https://policies.google.com/privacy
- Facebook: https://www.facebook.com/privacy/policy
- Apple: https://www.apple.com/legal/privacy
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or valid legal requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer (merger, acquisition, etc.)
- With service providers who assist in operating our services (under strict confidentiality agreements)
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information and account
- Portability: Request a copy of your data in a structured format
- Revocation: Revoke third-party authentication access at any time
To exercise these rights, please contact us at the email address below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account:
- Your personal information is permanently deleted within 30 days
- Backup copies may persist for up to 90 days
- We may retain certain information if required by law
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this page
- Sending an email notification to registered users (for significant changes)
- Displaying a prominent notice on our website
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Data Deletion Request (Facebook Users)
If you signed up using Facebook and want to delete your data from our services, you can request deletion by following these steps:
How to Request Data Deletion:
- Send an email to Christopher.Olson@fenrirconsulting.net
- Include "Data Deletion Request" in the subject line
- Provide the email address associated with your account
- Specify that you signed up via Facebook
Processing Time: We will process your deletion request within 30 days and send you a confirmation email once completed.
What Gets Deleted: All personal information including your email, name, profile data, and any data associated with your account will be permanently removed from our systems.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Fenrir Consulting
Riverview, Florida